We currently ship within the United Kingdom only, with exception of our Delectable stamp range , which we ship within the EU. Our non-physically shipped digital downloads are of course available world-wide with no shipping costs.
Orders are generally shipped within 48 hours, although most go within 24 hours (excluding the weekend). If you require the order urgently then please do let us know and we will do our utmost to get the parcel shipped quickly and eliminate delays. You can do this by emailing us at sales @ charmedcardsandcrafts.co.uk, leaving a note on the order, or telephoning us on 0208 659 0737. Please note that PayPal orders are generally shipped 2nd Class, so please allow extra time if you choose this payment method.
Our standard shipping charge for orders below £75 is £2.49 + VAT, although many items ship for less (see below). Heavier items (paper pads and Albums etc) ship for £2.90 + VAT. We generally ship with Royal Mail.
Orders over £75 -Free Shipping
Some items ship with low or no shipping costs; these are:
Dies: Most dies have Free shipping, or reduced shipping costs. (includes 20% VAT) .
CD-ROMS - Free shipping or reduced shipped
Most clear stamps have reduced shipping charges.
Personalised Stamps - Free Shipping
UK Courier Service - £7.48 + VAT. Generally arrives 1-2 days following despatch (normal despatch times apply). The courier service is also available to remote locations, Islands, Highlands and Northern Island, at extra costs. Please contact us for further information
Please contact us if you require a guaranteed next day service as we can certainly arrange this for you. Requests must be received before 12am for same day despatch. Pricing will depend on the weight of your parcel.
We have some lovely products that would delight any crafter! We have the fantastic Bind-it-all machine, as well as lots of fabulous Quickutz, including the Silhoutte machine. Have you seen our new range of K & Company Paper Crafting Kits? They are superb! For the budding scrapper we also have K&Co's Scrapbooks To-Go, albums already filled with designer paper, just waiting for your photos (embellishments are included), there's our special purchase of a K&Co Crafters Cabinet filled with goodies and especially great for card makers, there's also the lovely Hannah kits, part of a brand new collection by K&Co. We have tool sets and kits, fabulous Prima gifts, All My Memories Totes - plus many other fab presents.
Ordering on our website is very straightforward, and described in our FAQ section.
Please note that when you order goods you should take notice of measurements and product descriptions. It is frustrating if you have to return goods because they are not what you expected. Computer resolutions differ from computer to computer, thus pictures may not be as accurate as we would like. We therefore attempt to give a clear description of each item, along with any relevant measurements.
Please note that we cannot guarantee stock availability. We update our site as often as we can, and do our utmost to show items out of stock, this is not dynamic however, and need manual updating.
One of our main stumbling blocks is that products we carry are frequently out of stock with suppliers, this is as frustrating for us as it is for you, but inevitable considering we carry many thousands of products.The popularity of craft products have risen dramatically, and suppliers are having a tough time keeping us all stocked up. We will endevour to keep you as up to date on known stock issues as we possibly can.
Where there are stock issues you need to be aware of, we will usually advise you within the product descriptions.